Telemedicine Platform for Hindustan Aeronautics Limited (HAL)
Technology:
About Project
HAL, a leading aerospace and defense organization, provides free healthcare services to its workforce but faced challenges in delivering timely and efficient medical consultations. Their goal was to build a robust telemedicine solution enabling employees to access healthcare remotely or via scheduled hospital visits. EMed HealthTech partnered with HAL to develop an intuitive telemedicine app and web platform that offers virtual consultations, appointment scheduling, medication management, and centralized medical records to improve employee health and productivity.
Primary Features of the Solution
Focused on enabling easy access to medical consultations and comprehensive healthcare management for employees across various locations.
Virtual Consultation & Communication
- Real-time video consultations with specialized doctors
- Scheduled and on-demand consultation options
- Secure messaging for follow-ups and advice
- Multi-specialty support ensuring access to various healthcare experts
- Group consultations for multidisciplinary cases
Appointment & Medication Management
- Effortless booking for hospital visits and virtual sessions
- Automated appointment reminders to reduce no-shows
- In-app prescription requests sent directly to partner pharmacies
- Tracking medication delivery status with updates
- Easy rescheduling and cancellation options
Key Challenges
Employees experienced delays in getting timely medical consultations
Medical records were fragmented, mostly paper-based, hindering continuity of care
Remote and high-security location staff lacked access to immediate healthcare professionals
Solution
EMed HealthTech’s telemedicine platform addressed HAL’s healthcare delivery gaps by providing timely, accessible, and well-managed medical services for employees. The solution streamlined consultations, centralized health records, and enhanced medication management — ultimately improving employee wellbeing and operational efficiency.
Enabled faster medical consultations, reducing wait times and delays
Simplified appointment scheduling and medication fulfillment
Centralized employee health records for consistent and informed care
Extended healthcare access to employees in remote and sensitive locations
Video Consultation Module
This module facilitates real-time, high-quality video consultations between employees and healthcare professionals, ensuring immediate medical advice regardless of physical location. Employees can choose from scheduled or instant consultations with doctors across multiple specialties, enabling tailored medical support. The module supports secure communication channels, preserving patient privacy and compliance with healthcare regulations. Additionally, group consultations enable multidisciplinary teams to collaborate on complex cases, improving diagnostic accuracy and treatment outcomes.
Appointment Booking & Management Module
Designed to optimize appointment scheduling for both virtual and physical hospital visits, this module offers a streamlined booking process accessible via mobile and web platforms. Employees can easily book, reschedule, or cancel appointments, while automated reminders minimize no-shows and reduce administrative overhead. The system also supports priority booking for urgent cases, ensuring timely medical attention. Backend dashboards provide administrators with real-time visibility into appointment metrics and patient flow, improving operational efficiency.
Remote Healthcare Access Feature
Recognizing the challenges faced by HAL employees in remote or high-security locations, this feature ensures uninterrupted access to healthcare services regardless of geography. The platform enables consultations without the need for physical travel, saving time and costs. It also supports asynchronous communication options for non-urgent cases and provides offline access to previously shared medical records. This ensures that even employees working in challenging environments receive quality healthcare and timely medical support.
Our Process
We follow a structured and collaborative approach to healthcare software development, ensuring every project meets client needs.
01
Discover
02
Design
03
Build
04
Deliver
We take an iterative approach to both our work, always looking for ways to improve what we do.
Client Case Study
Explore how we have helped healthcare organizations overcome challenges and achieve success through our customized software solutions.
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Customer Stories
Discover how our healthcare software solutions have transformed operations and improved patient care for our clients.
Roshan Deshmukh
Medbox Your Own Pharmacy
Within 5 days, I have started my “Online Pharmacy” to expand business in entire India with EMedStore team.
Jiten Yadav
Dawa Online Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Karan Jadwani
Dawa Online
Customer Stories
Discover how our healthcare software solutions have transformed operations and improved patient care for our clients.
I’m from Pharmashop and I want to tell you about the great services we got from EMedStore. If you want a good website with a compatible app that comes with it, look no further, but turn to EMedStore.
Dr. John
Pharmashop
EMedStore helps me to make my business cashless and get new orders easily even in my small town.
Rajat Khanna
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Rahul Tulsyan
KauveryMeds
Best online pharmacy developer at affordable price happy with EMedStore. Easy to use, gaining more customers day by day.
Rupendra Singh Tomar
Ajay Dhondi
Dhondi Medical
Within 5 days, I have started my “Online Pharmacy” to expand business in entire India with EMedStore team.
Jiten Yadav
Devshree Sahu
Dawapanni
EMed Team understood the Domain, transformed the requirement technically on time within my budget, and developed easy to operate & user-friendly online platform.
Fysal Abdulla
Mr Shreejith
Generix Pharmacy
We’ve had a wonderful experience working with EMedStore. They are extremely responsive and did a great job with the app development.
Aliya Ali Shaikha
Roshan Deshmukh
Medbox Your Own Pharmacy
MediXpress Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Soumyadeep Purkayastha
MediXpress
Dawa Online Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Karan Jadwani
Dawa Online
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