Patient Queue Management System
EMed HealthTech delivers a seamless Patient Queue Management System—helping patients register, track their turn, and get real-time updates, while enabling hospitals to manage queues efficiently, reduce wait times, and enhance patient experience.
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Our clients trust us to build healthcare software that helps them innovate, work better, and grow their business. Join our growing network of satisfied clients and discover why EMed HealthTech is recognized among the top healthcare IT solution providers globally.
Comprehensive Patient Queue Management System Solutions by EMed HealthTech
EMed HealthTech is a complete healthcare ecosystem provider company. Our patient token system is made using the latest technologies and it ensures a smooth appointment booking experience for the customers. This app improves the quality of services and reduces crowding at receptions. We provide healthcare IT solutions and custom healthcare software development services.
- Easy booking
- Easy cancellation
- Cost saving solution
- Easy scheduling
- Organized work
- Personalized remote help
Standout features of our Hospital OPD Queue Management System
Receptionist
Visit Segregation
With this feature, the system can segregate total appointments into clinic visits, home visits, and video consultations that can help to strategize a method to reduce waiting times.
Mixed Bookings Management
With this feature, the receptionists can easily manage bookings of doctors on time-based slots as well as token-based slots simultaneously.
Screencast
The screencast button allows mirroring of token queue information and booking status onto the display with options to either announce token numbers or simply display them.
Dashboard
The receptionist gets a bird’s eye view of all the scheduled appointments for the day along with other details like appointment status, booking date, payment status, appointment number, and patient details, symptoms.
Extra Token Generation
If the allotted tokens for a day get exhausted, & the doctor is still available, receptionists can temporarily create extra tokens & accept bookings.
Easy Appointment Booking
Book appointments in 3 simple steps: Register a new patient or select from the existing list, select a doctor and convenient slot, select symptoms and submit.
Doctor Admin
Manage Profile
The doctors can manage their profile details like qualification, experience, specialty, awards, and clinic details. Additionally, they can upload their stamp and sign. to be printed on the reports.
Cancel Appointment
Doctors can view the appointment details and cancel them by providing the cancellation reason. Users will be notified of the canceled appointment details by push notification and email.
Define Token & Schedule Timing
The doctor can set how many patients to check per day and total slots per day.
Detailed Dashboard
Doctors can view the new appointments and rescheduled/canceled appointments for the selected day. The doctors can also view the total number of patients, appointments, follow-ups, and consultations.
Update Availability
With this feature in the patient token system, the doctors can set the availability for appointment type for a particular date and time according to the workload.
Reviews
The doctors can understand how patients perceive their services and use them to improve the patient experience.
Doctor Super Admin
Gain Insights
Analyze patient wait times and reviews of individual doctors to enhance performance.
Manage Receptionist
Add and manage receptionists and assign them to take appointments on behalf of particular doctors.
Dashboard
In this feature, doctor admin can get an overview of all the appointments, their details with date filter, and revenue by a doctor, specialty, or service mode.
Content Master
Manage all the content like symptoms, banners, specialties, offered services, and promotions all from a single place.
Reports
Get detailed reports with graphical analysis and search volume for symptoms.
Manage Services
Admin can manage the consultation services by activating or inactivating them for the users. The admin can also add and manage the cancellation charges for the services.
Optional/Advanced Features
App Localization
With this feature, you can get a refined user interface and language of the platform customized as per the country.
Appointment Slip Generation
A QR-coded slip is generated for every successful appointment booking with the facility to print out for the receptionist.
Wallet
Enable your customers to pay seamlessly with ‘My Wallet.’ Refund directly into your customer’s wallet easily.
Create sub admins
Create multiple sub-admin panels for receptionists with restricted access for efficient management of various functions.
Notifications
The super admin can keep customers updated with the booking confirmation, reminders, and any changes in time by utilizing email or SMS notifications.
Flat and Percentage Discounts
Add and manage promo codes for categories, subcategories, or new users with flat discounts and percentage discounts.
Our Process for Patient Queue Management System Development
We follow a systematic approach to build secure and user-friendly Patient Queue Management Systems—covering design, development, testing, deployment, and support to ensure smooth patient flow, reduced wait times, compliance, and efficient hospital operations.
Discovery & Requirement Analysis
We begin by understanding your goals, user needs, and regulatory requirements to define a clear project scope and strategy.
Design & Prototyping
Our team creates intuitive UI/UX designs and clickable prototypes for seamless user experience across devices.
Development
We build scalable and secure applications with core features like video calls, appointment booking, e-prescriptions, and more.
Testing & Compliance
Comprehensive QA ensures functionality, security, and compliance with healthcare standards like HIPAA and GDPR.
Deployment & Support
We launch your solution across platforms and provide ongoing maintenance, upgrades, and technical support.
Why Choose EMed HealthTech’s Hospital OPD Token Management System?
Leap forward with the advanced hospital token system of EMed HealthTech. Our polished hospital OPD queue management system is scalable, cost-effective, and contains all the necessary features of the patient token system and. In addition, our software is well complemented by a range of healthcare apps and websites.
- 1040+ Digital Platforms Delivered
- Team Size of 52+ professionals
- Secure platform
- 560+ Clients across different verticals
- 510+ Apps developed
- 24*7 SLA Customer Support
- Client across 34+ Countries
- 7+ years of experience in the Healthcare IT Domain
Why develop a Patient Token System for your clinic?
Faster Consulting Process
Improved Operational Efficiencies
Increased Patient Satisfaction
Reduced Waiting Timing
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Looking to Create a Patient Queue Management System with Advanced Features?
Client Case Study
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Customer Stories
Discover how our healthcare software solutions have transformed operations and improved patient care for our clients.
Roshan Deshmukh
Medbox Your Own Pharmacy
Within 5 days, I have started my “Online Pharmacy” to expand business in entire India with EMedStore team.
Jiten Yadav
Dawa Online Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Karan Jadwani
Dawa Online
Customer Stories
Discover how our healthcare software solutions have transformed operations and improved patient care for our clients.
I’m from Pharmashop and I want to tell you about the great services we got from EMedStore. If you want a good website with a compatible app that comes with it, look no further, but turn to EMedStore.
Dr. John
Pharmashop
EMedStore helps me to make my business cashless and get new orders easily even in my small town.
Rajat Khanna
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Rahul Tulsyan
KauveryMeds
Best online pharmacy developer at affordable price happy with EMedStore. Easy to use, gaining more customers day by day.
Rupendra Singh Tomar
Ajay Dhondi
Dhondi Medical
Within 5 days, I have started my “Online Pharmacy” to expand business in entire India with EMedStore team.
Jiten Yadav
Devshree Sahu
Dawapanni
EMed Team understood the Domain, transformed the requirement technically on time within my budget, and developed easy to operate & user-friendly online platform.
Fysal Abdulla
Mr Shreejith
Generix Pharmacy
We’ve had a wonderful experience working with EMedStore. They are extremely responsive and did a great job with the app development.
Aliya Ali Shaikha
Roshan Deshmukh
Medbox Your Own Pharmacy
MediXpress Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Soumyadeep Purkayastha
MediXpress
Dawa Online Pharmacy has implemented an online pharmacy platform from EMed HealthTech. Get to know about their experience in this video.
Karan Jadwani
Dawa Online
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Got a Question for Custom Patient Queue Management System?
We’ve Got the Answer!
We have answered all the most frequent questions here. If you still need more information, please contact us
What is a patient token system?
A patient token system or Patient Queue Management System is a software solution enabling hospitals to effectively manage appointments of walk-in patients and pre-booked patients by assigning them tokens. It helps in reducing wait times and increasing customer satisfaction.
Do you provide customization?
Yes. We prioritize our client’s preferences, and we customize our products based on their requirements like branding, desired features, UI, and other add-ons.
Do you provide support after project deployment?
We provide full technical support even after the successful deployment of the project also. Our relationship with clients truly starts after the project. In addition, we provide complete maintenance of the platform, bug fixes, and other support during and after the project.
How can I get a Hospital OPD Token Management System for my clinic?
Getting a dedicated Hospital OPD Token Management System app for your clinic is very easy. All you need to do is submit your requirements to us, determine whether you need any additional customization in the white-label solution or not, sign up and complete the payment to finalize the project, and we’ll deliver it in the stipulated time frame.